None Provided10 Production and Operations Management 10/27/2000 1. The product process I chose was Outbound Telemarketing. The two trading operations management problems that I chose were timely calling and quality bargains. seasonably calling is very important to Outbound Telemarketing, therefor calls ar monitored to ensure that they argon being placed in a timely manner. Telemarketing is a numbers game. This promoter that the a good deal people you talk to, the higher your selling potential. Here is an example.
there are 100 age nts on the sales floor create mentally calls during an 8-hour diaphragm. We will say that each of those 100 people are on the phones 8 full hours and that each of them did not shake on calls for 5 proceeding for each hour they worked. This would ungenerous that during that 8-hour period of business there was a total of 4000 minutes or approximately 67 hours of non-calling time. On the average an soulfulness abide make at least one sale per hour. Which means that...If you want to get a full essay, ready it on our website: OrderCustomPaper.com
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