'Marysville General Hospital\r'

'As the CFO of Marysville ecumenic Hospital, I realize we apply a skilful accounts receivable problem here. It has gotten out of control, and we ar issue to get it grit in control. All it takes is a little effort from e very(prenominal)one to get us moxie on here. With the process improvement political course of instruction I am proposing, I willing deal the attention and cooperation of the medical rung, the clinical departments, the business office, health tuition management, and every last(predicate) other departments.To propose my plan of upward(a) the incumbent situation of the hospital, I will contend to get a current report on in both past, current and future sop upion info from the finance department to determine how much we ar actually losing at this point. I requisite to lay in the admissions and registration schooling from the business office. I in addition need electronic medical records information from health information management. I need a c urrent report on charge captures from the nursing staff.I need a current report on the locating of claims processing, payment posting, and secondary care/ diligent follow-up. For this plan to be a success we will need comp allowe cooperation from everyone. We need to get some see force play or train our current personnel to do the admissions more accurately. The nursing staff should not keep back to check vitals and register patients also. unhurried registration should be done before the patient even sees the nurse unless it’s a livelihood or death situation.Clear instructions will be given to these staff members to gibe that we stool all the current contact and billing information and clean copies of all documents and claims are processed appropriately. With verification of all information, we should see a more smooth billing process and the correct plan codes being utilise to the various accounts. The implementation of the electronic medical records has been very h elpful to all departments because all patient information is in the system and accessible if needed.However, we withdraw to ensure that our physicians are charting their patient’s information in a timely manner and giving dilate information intimately diagnosis and plan of care. If the physicians are not completing their charts on time, we will have to put them on some typewrite of rest until they are up to date on their charts. We cannot let them continuously see patients and not complete their charts because they would have too many to try to catch with. Therefore, we should have time period deadline for all patients’ charts. If the physicians are not being compliant, they will go into suspension.We understand they have a busy schedule, but if we have to everlastingly remind them that there are charts that need to be completed, we will do that. We will designate a couple of staff members to stay on meridian of the physicians if we deem it necessary. To help with charge captures, we will charge in the â€Å"Clean Claims Module” from MedXL to ensure that all the claims requirements for the various insurance companies are current and up-to-date. It will also ensure that we are notified of any changes that whitethorn occur.I would much prefer if we invest in this program to ensure clean claims processing to ensure we catch payments for services provided in a timely manner. any little bit helps. As far as selfâ€pay patients, we should look into some type of sack plan that may assist these patients with the bell of their services. If we can offer some kind of discount or financial assistance to our patients, it may stay fresh us from having to send so many of their accounts to the line of battle agencies where we are losing monies because of the fee the collection agencies charge to collect on our behalf.We can also remind patients about their bills when they come in. There should be a posting that pops up when we go into a patients account that lets us know they have an outstanding balance. With the cooperation of all departments and staff members, we can bring Marysville General Hospital back to previous accounts receivables standings. Teamwork is required and not optional. Let’s keep our community happy.\r\n'